Novothink, Inc. www.Solararcadia.com
Novothink, Inc. ("www.Solararcadia.com") operates an online web store dedicated to providing the latest solar charging products for Apple, Inc. products, apparel and other accessories that compliment smart charging devices. We are committed to protecting the privacy and security of the information we may gather about you, and we appreciate your trust that we will use and share that information carefully and sensibly.
A SPECIAL NOTE ABOUT CHILDREN
www.Solararcadia.com is not designed or intended for use by children under 13. If you are under 18, you should use www.solararcadia.com only with the guidance of a parent or guardian. Children under 13 may not submit any personally identifiable information to us, and if we discover that we have inadvertently gathered any such information from a child under 13, we will take appropriate steps to delete it.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
WHAT PERSONAL INFORMATION DOES NOVOTHINK GATHER?
We receive and store any information you provide to us when you become a Solar Arcadia customer. Such information may include your name, address, email address, hometown, transaction history, and other personal data.
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" to obtain certain types of information when your web browser accesses Solar Arcadia.
Briefly, "cookies" are small files that we transfer to your computer's hard drive or your Web browser memory to enable our systems to recognize your browser and to provide convenience and other features to you, such as recognizing you as a Solar Arcadia member.
Examples of the information we collect and analyze in this manner include the internet protocol (IP) address used to connect your computer to the internet; computer and connection information such as browser type and version, operating system, and platform; your behavior on our web site and related services, including the products and merchants you view or searched for, as well as the URL you come from and go to next (whether this URL is on our site or not); cookie number; and participating merchants you visit. The cookies that we use do not contain and are not tied to personally identifiable information about you.
You are always free to decline our cookies if your browser permits although in that case you may not be able to use certain features on our Web site.
SUPPLEMENTAITON OF INFORMATION
In order to deliver merchandise to you, we may on occasion supplement the personally identifiable information you submitted to us with information from third party sources.
ENHANCEMENT PROFILE INFORMATION
We do not purchase marketing data from third parties and add it to our existing user database.
THIRD PARTY COOKIES
DOES SOLAR ARCADIA SHARE THE INFORMATION IT GATHERS?
Information about Solar Arcadia shoppers and other users is an important part of our business, and we take steps to maintain the privacy and security of such information against unauthorized access. We generally use such information for such purposes as customizing future shopping and savings opportunities for you, improving our Services, and communicating with you if you have authorized such communication. We do not sell or share your personal information with other entities, except as described in the next section.
PROTECTION OF SOLAR ARCADIA AND OTHERS
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our web site.
We work to protect the security of your sensitive information such as your credit card number during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We also use a secure server hosting location, firewall protection, controlled access and encryption technology to protect your data. While no system is completely foolproof, we take the security of your personal information very seriously, and our security measures are designed to protect that information in a responsible manner.
We may post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. If you do not want your testimonials/comments/reviews to be published, please contact us in writing.
WHAT CHOICES DO I HAVE ACCESSING MY PERSONAL INFORMATION?
If you have created a customer account, you can add or update your registration information (for instance, if your name, email address or zip code changes) at any time by visiting the Your Account area. You may also request that your account be completely deleted by contacting us.
We will retain in our files information you have requested to delete in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our User Agreement. Furthermore, such prior information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems.
LINKS TO OTHER SITES
If you click on a link to a third party site, you will leave the www.solararcadia.com site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as www.solararcadia.com. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to www.solararcadia.com site, you should read that site’s privacy statement before providing any personally identifiable information.
If you have any questions or concerns about privacy at Solar Arcadia, please contact us at 510-957-0150, and we will try to answer your questions or otherwise resolve the matter to your satisfaction.
© 2009 Novothink, Inc.